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Thread: pstoraster failed with HP Officejet 6500

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i'm having problems network printing clients via cups networked hp officejet 6500. server running hardy kernel 2.6.24-26-server, , date. i've installed hplip-3.9.12 6500 isn't supported in v2.8.2, , printer connected across local ethernet network. local printing server works fine, when try print client pcs, each print job works, in prints document successfully, terminates after printing "/usr/lib/cups/filter/pstoraster failed" error. means print job remains in queue state of "stopped". happens when printing xp, vista , ubuntu 9.10, , whether printing through either ipp or samba.

relevant section of cups error log debug enabled appears be:

code:
d [27/jan/2010:17:42:30 +0100] [job 586] %%[page: 1]%% d [27/jan/2010:17:42:30 +0100] [job 586] putting. d [27/jan/2010:17:42:30 +0100] [595.0 842.0] d [27/jan/2010:17:42:30 +0100] [job 586] /.mediasize d [27/jan/2010:17:42:30 +0100] [job 586] false d [27/jan/2010:17:42:30 +0100] [job 586] /.ignorenumcopies d [27/jan/2010:17:42:30 +0100] [job 586] false d [27/jan/2010:17:42:30 +0100] [job 586] /manualfeed d [27/jan/2010:17:42:30 +0100] [job 586] 0.0 e [27/jan/2010:17:42:30 +0100] pid 4562 (/usr/lib/cups/filter/pstoraster) stopped status 1! d [27/jan/2010:17:42:30 +0100] [job 586] /k^g d [27/jan/2010:17:42:30 +0100] [job 586] lingfactor d [27/jan/2010:17:42:30 +0100] [job 586] 0 d [27/jan/2010:17:42:30 +0100] [job 586] /k^g d [27/jan/2010:17:42:30 +0100] [job 586] setting cupsrowcount 0... d [27/jan/2010:17:42:30 +0100] [job 586] setting cupsrowfeed 0... d [27/jan/2010:17:42:30 +0100] [job 586] setting cupsrowstep 0... d [27/jan/2010:17:42:30 +0100] [job 586] setting cupsinteger0 26... d [27/jan/2010:17:42:30 +0100] [job 586] cupsencodelut[0] = 0 d [27/jan/2010:17:42:30 +0100] [job 586] cupsencodelut[65535] = 255 d [27/jan/2010:17:42:30 +0100] [job 586] num_components = 4, depth = 32 d [27/jan/2010:17:42:30 +0100] [job 586] cupscolorspace = 17, cupscolororder = 0 d [27/jan/2010:17:42:30 +0100] [job 586] cupsbitsperpixel = 32, cupsbitspercolor = 8 d [27/jan/2010:17:42:30 +0100] [job 586] max_gray = 255, dither_grays = 256 d [27/jan/2010:17:42:30 +0100] [job 586] max_color = 255, dither_colors = 256 d [27/jan/2010:17:42:30 +0100] [job 586] result of putting. d [27/jan/2010:17:42:30 +0100] [job 586] /undefined d [27/jan/2010:17:42:30 +0100] [job 586] /      = d [27/jan/2010:17:42:30 +0100] [job 586] ined d [27/jan/2010:17:42:30 +0100] pid 4564 (/usr/lib/cups/filter/hpcups) exited no errors.
as /usr/lib/cups/filter/pstoraster appears wrapper passing print job through gs, tried upgrading ghostscript v8.70; gives same results.

although current workaround of adding "maxjobs 0" /etc/cups/cupsd.conf prevents queue filling up, prefer printer work correctly, bought express purpose of avoiding nightmare ran previous lexmark. has else run problem, or found solution error? if more information required, i'll provide it.

same problem, same hardware, same software...


Forum The Ubuntu Forum Community Ubuntu Specialised Support Ubuntu Servers, Cloud and Juju Server Platforms [ubuntu] pstoraster failed with HP Officejet 6500


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