[OSX]Premiere Pro CS4 crashing on start

hello,

 

i'm working training center , got use premiere pro cs4 trainees. i'm encountering problem on fresh install our techie of premiere pro , soundbooth (part of company's master collection) on our leopard machine.

 

i in both software error "registry 283-cpp" thingy :

 

premiere pro cs4: [ironside/4.0/mediacore/asl/foundation/make/mac/../../src/directoryregistry.cpp-283]

soundbooth cs4: [/gogo/main/mediacore/asl/foundation/make/mac/../../src/directoryregistry.cpp-283]

 

seems there's problem. error report mac os:

 

process:         adobe soundbooth cs4 [4174]
path:            /applications/cs4/adobe soundbooth cs4/adobe soundbooth cs4.app/contents/macos/adobe soundbooth cs4
identifier:      com.adobe.soundbooth
version:         ??? (???)
code type:       x86 (native)
parent process:  launchd [64]

 

date/time:       2009-04-10 10:34:57.609 +0200
os version:      mac os x 10.5.6 (9g55)
report version:  6

 

exception type:  exc_crash (sigabrt)
exception codes: 0x0000000000000000, 0x0000000000000000
crashed thread:  0

 

thread 0 crashed:
0   libsystem.b.dylib                 0x903eae42 __kill + 10
1   libsystem.b.dylib                 0x9045d23a raise + 26
2   libsystem.b.dylib                 0x90469679 abort + 73
3   libstdc++.6.dylib                 0x92c70005 0x92c28000 + 294917
4   libstdc++.6.dylib                 0x92c6e10c __gxx_personality_v0 + 1108
5   libstdc++.6.dylib                 0x92c6e14b std::terminate() + 29
6   libstdc++.6.dylib                 0x92c6e261 __cxa_throw + 101
7   dvacore                           0x003675ea dvacore::config::errormanager::get() + 130
8   dvacore                           0x0036767a dvacore::config::throwerror(dvacore::config::errorlevel, char const*, unsigned int, int, bool, dvacore::config::replacementvalue const&, dvacore::config::replacementvalue const&, dvacore::config::replacementvalue const&, dvacore::config::replacementvalue const&) + 16
9   ...e.frameworks.asl.foundation    0x0068b565 asl::directoryregistry::registerdirectory(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::smallblockallocator::stlallocator<unsigned short> > const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::smallblockallocator::stlallocator<unsigned short> > const&) + 523
10  com.adobe.frontend.framework      0x0716e489 (anonymous namespace)::registerdirectories(asl::objectptr<asl::module, asl::atomicvalue>&) + 433
11  com.adobe.frontend.framework      0x0716fa86 audmacmain(int, char**) + 354
12  com.adobe.soundbooth              0x00004684 main + 202
13  com.adobe.soundbooth              0x00003ece _start + 216
14  com.adobe.soundbooth              0x00003df5 start + 41

 

thread 1:
0   libsystem.b.dylib                 0x903ad906 kevent + 10
1   libsystem.b.dylib                 0x903ae095 _pthread_start + 321
2   libsystem.b.dylib                 0x903adf52 thread_start + 34

 

thread 0 crashed x86 thread state (32-bit):
  eax: 0x00000000  ebx: 0x90469639  ecx: 0xbffff2bc  edx: 0x903eae42
  edi: 0xa00235b8  esi: 0x07c2bcac  ebp: 0xbffff2d8  esp: 0xbffff2bc
   ss: 0x0000001f  efl: 0x00000286  eip: 0x903eae42   cs: 0x00000007
   ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
  cr2: 0x00008010

 

binary images:
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0x7a86000 -  0x7ac5fff  com.apple.vmutils 4.1 (104) <4f9d4dc239d5124d6a39d5395cbfaccc> /system/library/privateframeworks/vmutils.framework/versions/a/vmutils
0x7ae7000 -  0x7b16ff7 +com.adobe.headlights.logsessionframework ??? (2.0.0.06112008) /applications/cs4/adobe soundbooth cs4/adobe soundbooth cs4.app/contents/frameworks/logsession.framework/versions/a/logsession
0x7b3e000 -  0x7b4fffb +logtransport2 ??? (???) <835b7b845a67370bab398e448aa81fa0> /applications/cs4/adobe soundbooth cs4/adobe soundbooth cs4.app/contents/frameworks/logtransport2.framework/versions/a/logtransport2
0x8fe00000 - 0x8fe2db43  dyld 97.1 (???) <100d362e03410f181a34e04e94189ae5> /usr/lib/dyld
0x90021000 - 0x900a0ff5  com.apple.searchkit 1.2.1 (1.2.1) <3140a605db2abf56b237fa156a08b28b> /system/library/frameworks/coreservices.framework/versions/a/frameworks/searchkit.framewo rk/versions/a/searchkit
0x900a1000 - 0x9037bff3  com.apple.coreservices.carboncore 786.11 (786.11) <f06fe5d92d56ac5aa52d1ba182745924> /system/library/frameworks/coreservices.framework/versions/a/frameworks/carboncore.framew ork/versions/a/carboncore
0x9037c000 - 0x904e3ff3  libsystem.b.dylib ??? (???) <d68880dfb1f8becdbdac6928db1510fb> /usr/lib/libsystem.b.dylib
0x90501000 - 0x90520ffa  libjpeg.dylib ??? (???) <e7eb56555109e23144924cd64aa8daec> /system/library/frameworks/applicationservices.framework/versions/a/frameworks/imageio.fr amework/versions/a/resources/libjpeg.dylib
0x90521000 - 0x90bc1fff  com.apple.coregraphics 1.407.2 (???) <3a91d1037afde01d1d8acdf9cd1caa14> /system/library/frameworks/applicationservices.framework/versions/a/frameworks/coregraphi cs.framework/versions/a/coregraphics
0x90bce000 - 0x90bd0ff5  libradiance.dylib ??? (???) <8a844202fcd65662bb9ab25f08c45a62> /system/library/frameworks/applicationservices.framework/versions/a/frameworks/imageio.fr amework/versions/a/resources/libradiance.dylib
0x90bd1000 - 0x910a2f3e  libglprogrammability.dylib ??? (???) <5d283543ac844e7c6fa3440ac56cd265> /system/library/frameworks/opengl.framework/versions/a/libraries/libglprogrammability.dyl ib
0x9110a000 - 0x9110affd  com.apple.accelerate.veclib 3.4.2 (veclib 3.4.2) /system/library/frameworks/accelerate.framework/versions/a/frameworks/veclib.framework/ve rsions/a/veclib
0x9110b000 - 0x91251ff7  com.apple.imageio.framework 2.0.4 (2.0.4) <6a6623d3d1a7292b5c3763dcd108b55f> /system/library/frameworks/applicationservices.framework/versions/a/frameworks/imageio.fr amework/versions/a/imageio
0x91264000 - 0x912a6fef  com.apple.navigationservices 3.5.2 (163) <91844980804067b07a0b6124310d3f31> /system/library/frameworks/carbon.framework/versions/a/frameworks/navigationservices.fram ework/versions/a/navigationservices
0x912a7000 - 0x913dafff  com.apple.corefoundation 6.5.5 (476.17) <4a70c8dbb582118e31412c53dc1f407f> /system/library/frameworks/corefoundation.framework/versions/a/corefoundation
0x916c5000 - 0x919eafe2  com.apple.quicktime 7.6.0 (1290) <bc0920abbbaad03f5513ac7ffbd30633> /system/library/frameworks/quicktime.framework/versions/a/quicktime
0x91a2d000 - 0x91ac0fff  com.apple.ink.framework 101.3 (86) <dfa9debcd7537849d228021d1d9c0f63> /system/library/frameworks/carbon.framework/versions/a/frameworks/ink.framework/versions/ a/ink
0x91b06000 - 0x91b1cfff  com.apple.dictionaryservices 1.0.0 (1.0.0) <7e9ff586b5c9d02b09e2a5527d98524f> /system/library/frameworks/coreservices.framework/versions/a/frameworks/dictionaryservice s.framework/versions/a/dictionaryservices
0x91c4f000 - 0x91c7cfeb  libvdsp.dylib ??? (???) <2ee4eb005babc90eaa352b33eb09226e> /system/library/frameworks/accelerate.framework/versions/a/frameworks/veclib.framework/ve rsions/a/libvdsp.dylib
0x91c7d000 - 0x91c7dffd  com.apple.veclib 3.4.2 (veclib 3.4.2) /system/library/frameworks/veclib.framework/versions/a/veclib
0x91c93000 - 0x91e61ff3  com.apple.security 5.0.4 (34102) <55dda7486df4e8e1d61505be16f83a1c> /system/library/frameworks/security.framework/versions/a/security
0x91e62000 - 0x91f43ff7  libxml2.2.dylib ??? (???) <d69560099d9eb32ba7f8a17baa65a28d> /usr/lib/libxml2.2.dylib
0x91f44000 - 0x91f4bffe  libbsm.dylib ??? (???) <5582985a86ea36504cca31788bccf963> /usr/lib/libbsm.dylib
0x91f56000 - 0x91f9ffef  com.apple.metadata 10.5.2 (398.25) <e0572f20350523116f23000676122a8d> /system/library/frameworks/coreservices.framework/versions/a/frameworks/metadata.framewor k/versions/a/metadata
0x91fe9000 - 0x92043ff7  com.apple.coretext 2.0.4 (???) <f9a90116ae34a2b0d84e87734766fb3a> /system/library/frameworks/applicationservices.framework/versions/a/frameworks/coretext.f ramework/versions/a/coretext
0x92044000 - 0x9204dfff  com.apple.speech.recognition.framework 3.7.24 (3.7.24) <6a6518b392d3d41ace3dcea69d6809d9> /system/library/frameworks/carbon.framework/versions/a/frameworks/speechrecognition.frame work/versions/a/speechrecognition
0x9204e000 - 0x92356fff  com.apple.hitoolbox 1.5.4 (???) <3747086ba21ee419708a5cab946c8ba6> /system/library/frameworks/carbon.framework/versions/a/frameworks/hitoolbox.framework/ver sions/a/hitoolbox
0x9244c000 - 0x927e9fef  com.apple.quartzcore 1.5.7 (1.5.7) <2fed2dd7565c84a0f0c608d41d4d172c> /system/library/frameworks/quartzcore.framework/versions/a/quartzcore
0x927ea000 - 0x92891feb  com.apple.qd 3.11.54 (???) <b743398c24c38e581a86e91744a2ba6e> /system/library/frameworks/applicationservices.framework/versions/a/frameworks/qd.framewo rk/versions/a/qd
0x92892000 - 0x92898fff  com.apple.print.framework.print 218.0.2 (220.1) <2979f3be4e7e8adc875bf21658e9be94> /system/library/frameworks/carbon.framework/versions/a/frameworks/print.framework/version s/a/print
0x92963000 - 0x92987fff  libxslt.1.dylib ??? (???) <0a9778d6368ae668826f446878deb99b> /usr/lib/libxslt.1.dylib
0x92988000 - 0x92a13fff  com.apple.framework.iokit 1.5.1 (???) <f9f5f0d070e197a832d86751e1d44545> /system/library/frameworks/iokit.framework/versions/a/iokit
0x92a14000 - 0x92a24fff  com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <06d8fc0307314f8ffc16f206ad3dbf44> /system/library/frameworks/applicationservices.framework/versions/a/frameworks/speechsynt hesis.framework/versions/a/speechsynthesis
0x92a25000 - 0x92a2ffeb  com.apple.audio.soundmanager 3.9.2 (3.9.2) <caa41909dcb5a18a94bc68cd13999bd5> /system/library/frameworks/carbon.framework/versions/a/frameworks/carbonsound.framework/v ersions/a/carbonsound
0x92a30000 - 0x92a3dfe7  com.apple.opengl 1.5.9 (1.5.9) <7e5048a2677b41098c84045305f42f7f> /system/library/frameworks/opengl.framework/versions/a/opengl
0x92a4b000 - 0x92b83ff7  libicucore.a.dylib ??? (???) <18098dcf431603fe47ee027a60006c85> /usr/lib/libicucore.a.dylib
0x92c28000 - 0x92c85ffb  libstdc++.6.dylib ??? (???) <6106b1f2b0b303b06ae476253dbb5f3f> /usr/lib/libstdc++.6.dylib
0x92c86000 - 0x92f01fe7  com.apple.foundation 6.5.7 (677.22) <8fe77b5d15ecdae1240b4cb604fc6d0b> /system/library/frameworks/foundation.framework/versions/c/foundation
0x92f02000 - 0x92fc9ff2  com.apple.vimage 3.0 (3.0) /system/library/frameworks/accelerate.framework/versions/a/frameworks/vimage.framework/ve rsions/a/vimage
0x931c5000 - 0x93258ff3  com.apple.applicationservices.ats 3.4 (???) <8c51de0ec3deaef416578cd59df38754> /system/library/frameworks/applicationservices.framework/versions/a/frameworks/ats.framew ork/versions/a/ats
0x93259000 - 0x93309fff  edu.mit.kerberos 6.0.12 (6.0.12) <685cc018c133668d0d3ac6a1cb63cff9> /system/library/frameworks/kerberos.framework/versions/a/kerberos
0x9330a000 - 0x9330affb  com.apple.installserver.framework 1.0 (8) /system/library/privateframeworks/installserver.framework/versions/a/installserver
0x9330b000 - 0x9330bff8  com.apple.cocoa 6.5 (???) <e9318c93615b27231498bbe585b8da98> /system/library/frameworks/cocoa.framework/versions/a/cocoa
0x9330c000 - 0x9331cffc  com.apple.langanalysis 1.6.4 (1.6.4) <8b7831b5f74a950a56cf2d22a2d436f6> /system/library/frameworks/applicationservices.framework/versions/a/frameworks/langanalys is.framework/versions/a/langanalysis
0x93394000 - 0x93394ffc  com.apple.audio.units.audiounit 1.5 (1.5) /system/library/frameworks/audiounit.framework/versions/a/audiounit
0x9339a000 - 0x93465fff  com.apple.colorsync 4.5.1 (4.5.1) /system/library/frameworks/applicationservices.framework/versions/a/frameworks/colorsync. framework/versions/a/colorsync
0x934d9000 - 0x93532ff7  libglu.dylib ??? (???) /system/library/frameworks/opengl.framework/versions/a/libraries/libglu.dylib
0x93534000 - 0x93552fff  libresolv.9.dylib ??? (???) <a8018c42930596593ddf27f7c20fe7af> /usr/lib/libresolv.9.dylib
0x93553000 - 0x935f0fe4  com.apple.cfnetwork 422.15.2 (422.15.2) <80851410a5592b7c3b149b2ff849bcc1> /system/library/frameworks/coreservices.framework/versions/a/frameworks/cfnetwork.framewo rk/versions/a/cfnetwork
0x935f1000 - 0x935f1ffa  com.apple.coreservices 32 (32) <2760719f7a81e8c2bdfd15b0939abc29> /system/library/frameworks/coreservices.framework/versions/a/coreservices
0x935f2000 - 0x935f9fff  com.apple.agl 3.0.9 (agl-3.0.9) <2f39c480cfcee9358a23d61b20a6aa56> /system/library/frameworks/agl.framework/versions/a/agl
0x9364a000 - 0x936d4fe3  com.apple.desktopservices 1.4.7 (1.4.7) <d16642ba22c32f67be793ebfbe67ca3a> /system/library/privateframeworks/desktopservicespriv.framework/versions/a/desktopservice spriv
0x936d5000 - 0x9370ffe7  com.apple.coreui 1.2 (62) /system/library/privateframeworks/coreui.framework/versions/a/coreui
0x9371c000 - 0x93778ff7  com.apple.htmlrendering 68 (1.1.3) <a9f65fa1c4668dc7c49af5bf7d5287ad> /system/library/frameworks/carbon.framework/versions/a/frameworks/htmlrendering.framework /versions/a/htmlrendering
0x93779000 - 0x93785ffe  libgl.dylib ??? (???) /system/library/frameworks/opengl.framework/versions/a/libraries/libgl.dylib
0x93786000 - 0x93866fff  libobjc.a.dylib ??? (???) <7b92613fdf804fd9a0a3733a0674c30b> /usr/lib/libobjc.a.dylib
0x93867000 - 0x93868ffc  libffi.dylib ??? (???) <596e0dbf626b211741cecaa9698f271b> /usr/lib/libffi.dylib
0x93869000 - 0x93894fe7  libauto.dylib ??? (???) <2072d673706bbe463ed2426af57a28d7> /usr/lib/libauto.dylib
0x93895000 - 0x938bdfff  libcups.2.dylib ??? (???) <16bec7c6a004f744804e2281a1b1c094> /usr/lib/libcups.2.dylib
0x93a3e000 - 0x93a75fff  com.apple.systemconfiguration 1.9.2 (1.9.2) <8b26ebf26a009a098484f1ed01ec499c> /system/library/frameworks/systemconfiguration.framework/versions/a/systemconfiguration
0x93a76000 - 0x93af3feb  com.apple.audio.coreaudio 3.1.1 (3.1.1) <f35477a5e23db0fa43233c37da01ae1c> /system/library/frameworks/coreaudio.framework/versions/a/coreaudio
0x93af4000 - 0x93afcfff  com.apple.diskarbitration 2.2.1 (2.2.1) <42908e7ecc17a83cec4afef2850ec79e> /system/library/frameworks/diskarbitration.framework/versions/a/diskarbitration
0x93b27000 - 0x93c79ff3  com.apple.audio.toolbox.audiotoolbox 1.5.2 (1.5.2) /system/library/frameworks/audiotoolbox.framework/versions/a/audiotoolbox
0x93c7a000 - 0x93cb8ff7  libglimage.dylib ??? (???) <1123b8a48bcbe9cc7aa8dd8e1a214a66> /system/library/frameworks/opengl.framework/versions/a/libraries/libglimage.dylib
0x93cc5000 - 0x93cddff7  com.apple.corevideo 1.6.0 (20.0) <c0d869876af51283a160cd2224a23abf> /system/library/frameworks/corevideo.framework/versions/a/corevideo
0x93cde000 - 0x93cf9ffb  libpng.dylib ??? (???) <4780e979d35aa5ec2cea22678836cea5> /system/library/frameworks/applicationservices.framework/versions/a/frameworks/imageio.fr amework/versions/a/resources/libpng.dylib
0x93cfa000 - 0x93cfefff  libgif.dylib ??? (???) <572a32e46e33be1ec041c5ef5b0341ae> /system/library/frameworks/applicationservices.framework/versions/a/frameworks/imageio.fr amework/versions/a/resources/libgif.dylib
0x93cff000 - 0x93de4ff3  com.apple.coredata 100.1 (186) <9187380c86061cb4c37b6bec8abeae75> /system/library/frameworks/coredata.framework/versions/a/coredata
0x93de5000 - 0x93e97ffb  libcrypto.0.9.7.dylib ??? (???) <69bc2457aa23f12fa7d052601d48fa29> /usr/lib/libcrypto.0.9.7.dylib
0x93e98000 - 0x94696fef  com.apple.appkit 6.5.6 (949.43) <a3a300499bbe4f1dfebf71d752d01916> /system/library/frameworks/appkit.framework/versions/c/appkit
0x94697000 - 0x946affff  com.apple.openscripting 1.2.8 (???) <572c7452d7e740e8948a5ad07a99602b> /system/library/frameworks/carbon.framework/versions/a/frameworks/openscripting.framework /versions/a/openscripting
0x946e3000 - 0x946e3fff  com.apple.carbon 136 (136) <ec1d4184925e652dbe1b9200a5a552ec> /system/library/frameworks/carbon.framework/versions/a/carbon
0x946e4000 - 0x94735ff7  com.apple.hiservices 1.7.0 (???) <01b690d1f376e400ac873105533e39eb> /system/library/frameworks/applicationservices.framework/versions/a/frameworks/hiservices .framework/versions/a/hiservices
0x948f3000 - 0x949adfe3  com.apple.coreservices.osservices 226.5 (226.5) <2a135d4fb16f4954290f7b72b4111aa3> /system/library/frameworks/coreservices.framework/versions/a/frameworks/osservices.framew ork/versions/a/osservices
0x949ae000 - 0x949bcffd  libz.1.dylib ??? (???) <545ca09467025f77131cfac09d8b9375> /usr/lib/libz.1.dylib
0x949bd000 - 0x94dcdfef  libblas.dylib ??? (???) /system/library/frameworks/accelerate.framework/versions/a/frameworks/veclib.framework/ve rsions/a/libblas.dylib
0x94eb0000 - 0x94f37ff7  libsqlite3.0.dylib ??? (???) <11311084bc4be9d4555dfac74fe7218a> /usr/lib/libsqlite3.0.dylib
0x94f38000 - 0x94f3dfff  com.apple.commonpanels 1.2.4 (85) <3b64ef0de184d09c6f99a1a7e77e42be> /system/library/frameworks/carbon.framework/versions/a/frameworks/commonpanels.framework/ versions/a/commonpanels
0x94f3e000 - 0x952fcfea  liblapack.dylib ??? (???) /system/library/frameworks/accelerate.framework/versions/a/frameworks/veclib.framework/ve rsions/a/liblapack.dylib
0x9596c000 - 0x9596efff  com.apple.securityhi 3.0 (30817) <020419ad33b8638b174e1a472728a894> /system/library/frameworks/carbon.framework/versions/a/frameworks/securityhi.framework/ve rsions/a/securityhi
0x9596f000 - 0x959e9ff8  com.apple.print.framework.printcore 5.5.3 (245.3) <222dade7b33b99708b8c09d1303f93fc> /system/library/frameworks/applicationservices.framework/versions/a/frameworks/printcore. framework/versions/a/printcore
0x959ea000 - 0x959eefff  libmathcommon.a.dylib ??? (???) /usr/lib/system/libmathcommon.a.dylib
0x95a18000 - 0x95a95fef  libvmisc.dylib ??? (???) /system/library/frameworks/accelerate.framework/versions/a/frameworks/veclib.framework/ve rsions/a/libvmisc.dylib
0x95a96000 - 0x95aabffb  com.apple.imagecapture 5.0.1 (5.0.1) /system/library/frameworks/carbon.framework/versions/a/frameworks/imagecapture.framework/ versions/a/imagecapture
0x95aac000 - 0x95aacffd  com.apple.accelerate 1.4.2 (accelerate 1.4.2) /system/library/frameworks/accelerate.framework/versions/a/accelerate
0x95b6f000 - 0x95b9efe3  com.apple.ae 402.3 (402.3) <4cb9ef65cf116d6dd424f0ce98c2d015> /system/library/frameworks/coreservices.framework/versions/a/frameworks/ae.framework/vers ions/a/ae
0x95b9f000 - 0x95bdefef  libtiff.dylib ??? (???) <3589442575ac77746ae99ecf724f5f87> /system/library/frameworks/applicationservices.framework/versions/a/frameworks/imageio.fr amework/versions/a/resources/libtiff.dylib
0x95bdf000 - 0x95be2fff  com.apple.help 1.1 (36) <175489f8adf287b3ebd259362b0292c0> /system/library/frameworks/carbon.framework/versions/a/frameworks/help.framework/versions /a/help
0x95cbc000 - 0x95cc3fe9  libgcc_s.1.dylib ??? (???) <28a7cbc3a5ca2982d124668306f422d9> /usr/lib/libgcc_s.1.dylib
0x95dfd000 - 0x95e89ff7  com.apple.launchservices 290.3 (290.3) <6f9629f4ed1ba3bb313548e6838b2888> /system/library/frameworks/coreservices.framework/versions/a/frameworks/launchservices.fr amework/versions/a/launchservices
0x96125000 - 0x96125ff8  com.apple.applicationservices 34 (34) <e9cd7c823062c4382d89e3c9997f4739> /system/library/frameworks/applicationservices.framework/versions/a/applicationservices
0xb0000000 - 0xb0006ff8  com.apple.carbonframeworktemplate 1.3 (1.3.11) /applications/cs4/adobe soundbooth cs4/adobe soundbooth cs4.app/contents/frameworks/ahclient.framework/versions/a/ahclient
0xfffe8000 - 0xfffebfff  libobjc.a.dylib ??? (???) /usr/lib/libobjc.a.dylib
0xffff0000 - 0xffff1780  libsystem.b.dylib ??? (???) /usr/lib/libsystem.b.dylib

 

did encounter problem? how solved? need yesterday . otherwise we'll have use fcp

 

thanks advance,

chloé desoutter

 

do have soundflower installed?  known conflict sb @ least, , may affecting pr well.

 

-jeff

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