photoshop cs3 "not responding" on start up.


when open photoshop cs3, gray screen comes , says adobe photoshop @ top , usual instantly goes "not responding" , have use task manager out of it. haven't been able put in product key activate because of issue. use windows vista home premium on hp dv500. idea whats happening?

 

thanks

-kyle

try resetting preferences described in faq.

 

http://forums.adobe.com/thread/375776?tstart=0

 

you either have physically delete (or rename) preference files or, if using alt, ctrl, , shift method, sure confirmation dialog.

 

this resets settings in photoshop factory defaults.

 

 

a complete uninstall/re-install not affect preferences , corrupt file there may causing problem.



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